Privacy Policy
Effective Date: February 2026At Top Stay (accessible from topstay.in), one of our main priorities is the privacy of our residents and visitors. This Privacy Policy document contains types of information that is collected and recorded by Top Stay and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
We collect information to provide better services to all our residents—from figuring out basic stuff like which language you speak, to more complex things like which room types you prefer or your workspace habits.
Personal Identification
Name, email address, phone number, permanent address, and date of birth during the coliving booking process.
Government Documentation
Copies of Aadhar Card, PAN Card, Passport, or Visa (for international residents) to comply with local Bangalore Police verification rules.
Financial Data
Bank account details or UPI IDs solely for the purpose of processing security deposit refunds and monthly rent payments.
Professional Details
Company name or University details to curate our coworking community at Sarjapura Main Road.
Top Stay uses the collected data for various purposes:
- Service Delivery: To manage your stay, process your rent, and maintain the 201 Kpr Sunrise Square facility.
- Safety & Security: To verify your identity and maintain a secure environment for all residents via our digital visitor logs.
- Communication: To send you WhatsApp/Email updates about maintenance, community events, or policy changes.
- Legal Compliance: To fulfill "Form C" requirements for foreigners and local police station intimations required by Karnataka law.
- Property Improvement: To analyze how our website topstay.in is used and improve our property listing features.
Top Stay follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
We use "Cookies" to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
- Encryption: We use industry-standard encryption to protect your sensitive financial transactions.
- Access Control: Only authorized management staff at Top Stay have access to your KYC documents.
- Storage: Digital records are stored on secure cloud servers, while physical copies (if any) are kept in locked archives at our Bangalore office.
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties except in the following cases:
- Government Authorities: When required by law or to assist in investigations by the Bangalore Police.
- Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., payment gateways like Razorpay/Paytm).
- Consent: If you explicitly ask us to share your details for a specific service (like a third-party laundry or tiffin service).
Under the Digital Personal Data Protection Act (DPDP), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix any incorrect information (e.g., phone number or email).
- Deletion: Request that we delete your data once you have vacated and your final settlement is complete.
